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FAQ's

Can i request a sample before I buy?

In most cases yes. Simply use the CONTACT US page to request the item, giving us as much detail as possible and we will come straight back to you.

How do I know the payment method is secure?

We've been selling packaging supplies online since 2002. All transactions are made via Paypal or Sagepay, the choice is yours. both are market leaders in online transactions so your details are secure.

Do you you have a minimum order value?

No. Other than the box quantities listed for each product you can order exactly as you wish. Don't forget we offer FREE UK mainland delivery on all orders over £75 (excl vat)

Do I need to register to order?

No, but you will not be able to store your delivery details for future use and You will not be able to access previous orders. Registering is quick and secure. We do not send spam, and we do not pass your contact information on to anyone so it makes sense to register.

Can I get a better price if I order more?

Please contact us via the CONTACT US page and give us the details, or some information to contact you, and we'll happily review your order to see if discounted prices can be applied.

Who will deliver my order?

We have two main logistics partners that work alongside our own delivery vehicles. Thanks to our long standing relationship with them we suffer very little damage or delay to our despatched orders. They are experts in pallet delivery and parcel delivery respectively.

Do I need to sign for my delivery?

Yes you do. We do not deem your order to be complete until it has arrived safely. To ensure this we will require a signature upon delivery.

Is EDP Packaging GDPR Compliant?

Yes we are. A full copy of our privacy policy can be viewed on the About Us page

 

 

If you need further assistance just drop us a line via the CONTACT US page and we'll be happy to help.